3.6b crashes when open DVI previews

This forum is assigned for bug reporting of Version 3.X. Please be as accurate as possible.

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anibalivan
Posts: 2
Joined: Sat Sep 15, 2012 12:32 am

3.6b crashes when open DVI previews

Post by anibalivan »

Try to open Madrix on my Dell Inspiron All-in One PC and when I select DVI preview (1 or 2 ) the program or reset or crash.

Windows 10
Intel i5-2400S
64 bit

Thanks
Guertler
Support
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Posts: 880
Joined: Tue Feb 04, 2014 10:47 am

Re: 3.6b crashes when open DVI previews

Post by Guertler »

Hello anibalivan,
.
For a better issue analysis we are in need of the MADRIX logfile.
Please start MADRIX, load the desired MADRIX setup, save a logfile and send it to info[at]madrix[dot]com
To save the logfile, please go in MADRIX to "Tools > Logfile", click the button "Save As..." and enter a name for the Logfile.
Guertler
Support
Support
Posts: 880
Joined: Tue Feb 04, 2014 10:47 am

Re: 3.6b crashes when open DVI previews

Post by Guertler »

Hello everybody,
.
anibalivan has sent us a logfile. The problem was the used PC was working with Windows 10 but Windows 10 don't supports the graphic card of this PC.
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